John Paul Mitchell Systems®
respects your privacy when you visit any of the Company's Web sites, including paulmitchell.com. It is
important that you understand what information is collected about you during
your visit and what we do with that information. Your use of this Web site
apply to entities that John Paul Mitchell Systems does not own or control, such
as enhanced applications and their Web sites.
1. Automatic Collection of Anonymous Information.
For each visitor to our Web page, our Web server automatically recognizes
the consumer's domain name, if any, and collects the date and time of visit,
the client IP address and referring site. We collect the information above, as
well as e-mail addresses that visitors to our Web page choose to give us, the
e-mail addresses of those who communicate with us via e-mail, and information
volunteered by the consumer, such as survey information and/or site
2. Personally Identifiable Information.
We do not collect personally identifiable information about you, except when
you provide it to us. This may occur when you complete user registration
forms, complete an online survey, or when you place an order. The information
may include your name, e-mail address, mailing address and telephone number,
age group, gender and product preferences. If you prefer that we not collect
this information, please do not provide us with such information. By giving us
the information, you are consenting to its collection, use and disclosure as set
Content. One reason people use John Paul Mitchell Systems’ Web site is to share content with others. Examples include updating your status, uploading or taking photos, recording a video,
sharing a link, creating an event or a group, making a comment, writing
something or sending someone a message. If you do not want us to store
metadata associated with content, please remove the metadata before uploading
Listing Information. With your consent, we may list your salon information on our Web site in order to direct customers to you to purchase certain products and to offer you certain promotional opportunities. We cannot guarantee, if you participate in any salon locator Web site, that your salon will come up as a referral on a specific schedule. The salon locator is a computer generated program and it will automatically retrieve information based on the number of salons in a given zip code or other methods used to create the locator list. Should you find any errors in the information listed about your salon or if your salon stops offering the products being sought, you agree to notify us at your earliest opportunity and allow us a reasonable time in which to make corrections.
3. Uses of Information.
The anonymous and personal information we collect is used for internal
review, used to improve the content of our Web page, and used by us to contact
consumers for informational, marketing and commercial purposes. The information
will not be shared with other organizations for any purpose, except those
circumstances stated below:
• When you expressly authorize such disclosure;
• In response to a request from local, state or federal law enforcement officials;
• In response to a request by any judicial, administrative or similar proceeding or order, such as a subpoena;
• Where we have a good faith belief that such disclosure is required by law;
• In order to provide the services or uses identified above, including contacting consumers for informational, marketing and commercial purposes, John Paul Mitchell Systems, like many organizations, may utilize third-party service providers for some routine services such as promotional
mailings. In such cases, John Paul Mitchell Systems provides only the
information necessary to ensure the service is delivered and requires that the
service provider sign a non-disclosure agreement agreeing to keep the
customer’s information confidential and secure and limiting its use to the
purpose for which it was disclosed. After the service provider has completed
the service, the service provider must either destroy the information or return
it to John Paul Mitchell Systems;
• In special circumstances, such as in response to a physical threat or perceived physical threat to any individual; and
• It may be necessary - by law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence - for JPMS to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement or other issues of public importance, disclosure is necessary.
4. Children’s Privacy.
We do not knowingly collect, maintain or use personally identifiable information submitted to the site by children under 13 years of age. If you are under age 13, please do not attempt to register on John Paul Mitchell Systems’ Web sites, or provide any personal information about yourself to us. If we become aware that a child under 13 years of age has submitted personally identifiable information to the site, we will not use that information and will immediately delete the information from its record.
Parental Participation. We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet, and we encourage parents to teach their children about safe internet use practices.
5. “Cookies” and Advertisers.
may prevent you from using some of the features of the site.
With respect to ad servers: We do not partner with or have relationships with any ad server companies. We will never provide your personally identifiable information to third parties for their use in marketing their products and services to you without your consent.
you link to from this Web site or otherwise visit.
If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the below address or writing to us at the below address. Requests to remove your e-mail address from our lists may take up to two weeks to fulfill. If you supply us with your postal address
online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at the below address or writing to us at the below address. Requests to remove your postal address from our
mailing lists may take up to six weeks to fulfill. If you receive postal mail
from us during this six-week period, please disregard the mail.
Persons who supply us with their telephone numbers online
may receive telephone contact from us with information regarding new products
and services or upcoming events. If you do not wish to receive such telephone
calls, please let us know by sending us an e-mail at the below address or
writing to us at the below address.
From time to time, we may use customer information for unanticipated uses not
previously disclosed in our privacy notice. If our information practices change
at some time in the future, we will post the policy changes to our Web site to
notify you of these changes and provide you with the ability to opt out of
these new uses. If you are concerned about how your information is used, please
check back at our Web site periodically.
9. Access to Personal Information.
Upon a reasonable request, we will provide site visitors
with access to information that we maintain about them. Consumers can request
this information by writing to us at the below address. Upon a reasonable
request, we offer visitors the ability to have inaccuracies corrected in contact
information. Consumers can have this information corrected by sending us an
e-mail at the below address or writing to us at the
With respect to security: We have commercially reasonable
security measures in place in our physical facilities to protect against the
loss, misuse or alteration of information that we have collected from you at
11. Other Web Site Links.
We may from time to time link our Web site to Facebook® and
other Web sites to advertise our products, contests and to do marketing
research. Should you use any such links, the linked
12. Contact Us.
us at John Paul Mitchell Systems, Attn.: Web Privacy, 1888 Century Park East,
Suite 1600, Los Angeles, CA 90067 or you can reach us by telephone at 1-800
793-8790 or by e-mail at firstname.lastname@example.org.
13. Collection and Use of Non-Personal Information.
We also collect non-personal information—data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are examples of non-personal information that we collect and how we may use it:
a. We may collect information such as occupation, language, zip codes, area code, time zones, salon sizes and services preferred so that we can better understand our customer's needs and improve our products, services and advertising.
b. We may collect information regarding customer activities on our website which may be used to help us provide more useful information to our customers and to understand which parts of our website, and products are of most interest.
If we combine non-personal information with personal information, the combined information will be treated as personal information whenever combined.
Copyright 2010 John Paul Mitchell Systems
Effective Date: May 1, 2010
Welcome to the John Paul Mitchell Systems Web site. John Paul Mitchell Systems® provides the content and services available on
this Web site under the following Terms and Conditions. By using this Web site,
you are acknowledging that you have read, understood and agreed to be bound by
applicable laws and regulations, including export and re-export control laws,
and you agree that you and you alone are responsible for compliance with any
applicable local laws. Any unauthorized use of the Web site or its content is prohibited.
2. Purchase Related Policies.
Any product, service or sample that we may provide you is for your personal use
only. You may not sell or resell any of the products, services or samples you
receive from us. We reserve the right to cancel, reduce or modify any orders
placed with us at our sole discretion.
3. Accuracy of Information.
We try to be as accurate as possible in describing the products and services on
this Web site. However, we do not warrant that the product and service
descriptions are error free.
4. Intellectual Property, Trademarks and Copyrights.
The trademarks, logos and service marks (collectively the “Trademarks”) are
registered and unregistered marks owned by John Paul Mitchell Systems and are
protected by the laws of the United States and other countries.
All of the content of this Web site is the property of John Paul Mitchell
Systems and is protected by the copyright laws of the United States and other countries. Except as expressly provided in Section 5, nothing contained in
implication, estoppel or otherwise, under trademark, copyright or other
intellectual property rights.
5. Limited License.
You have permission to temporarily download one copy of the materials on the
Web site for transitory viewing only. Except as provided in the preceding
sentence, you are not allowed to use the site for any commercial purpose. This
is the grant of a limited, revocable license, not a transfer of title, and
under this license you may not: (1) modify or copy the materials, use the
materials for any commercial purpose, except as provided above, or for any
public display (commercial or noncommercial); (2) attempt to decompile or reverse
engineer any software contained on the Web site; (3) remove any copyright or
other proprietary notations from the materials; (4) transfer the materials to
another person; or (5) “mirror” the materials on any other server. This license
shall automatically terminate if you violate any of these restrictions, and may
be terminated by John Paul Mitchell Systems at any time, in its sole
discretion. Upon terminating your viewing of these materials or upon the
termination of this license, you must destroy any downloaded materials in your
possession, whether in electronic or printed form. You may not use any network
monitoring or discovery software to determine the site architecture, or extract
information about usage or users. You may not use any “robot,” “spider,” other
automatic device, or manual process to monitor or copy our Web pages or the
content contained herein without our prior expressed written permission. You
may not copy, modify, reproduce, republish, distribute, display, or transmit
for commercial, non-profit or public purposes all or any portion of the Web
otherwise export or re-export the Web site or any portion thereof, the content
or any software available on or through the Web site in violation of the export
control laws and regulations of the United States of America.
6. Warranty and Disclaimers.
Because of the possibility of human and mechanical error as well as other
factors, John Paul Mitchell Systems is not responsible for any errors in or
omissions from the information contained in or accessed through this Web site. John
Paul Mitchell Systems shall not be liable for any damages or injury resulting
from users’ access to or inability to access this Web site or from reliance on
any information at this Web site. John Paul Mitchell Systems does not represent
or warrant that the Web site will be error-free, free of viruses or other
harmful components, or that defects will be corrected. John Paul Mitchell
Systems does not warrant or represent that the information available on or
through the Web site will be correct, accurate, timely, or otherwise reliable. John
Paul Mitchell Systems may make improvements and/or changes to its features,
functionality or content at any time.
Some U.S. states and foreign countries provide rights in addition to those
above or do not allow the exclusion or limitation of implied warranties or
liability for incidental or consequential damages. Therefore, the above
limitations may not apply to you, or there may be state provisions that
supersede the above. Any clause of this disclaimer declared invalid by the
appropriate authority shall be deemed severable and shall not affect the
validity or enforceability of the remainder of this disclaimer.
7. Links to Other Sites.
This Web site may provide links or references on the Web site to other Web
sites. John Paul Mitchell Systems may or may not have a business or other
relationship with the owners or operators of these sites, or these sites
themselves. John Paul Mitchell Systems provides these links or references as a
convenience only. John Paul Mitchell Systems is not responsible for the privacy
practices or the content of linked or referenced sites. Any reference to a
hypertext link obtained from this Web site, or to a specific product, process,
location or service, does not necessarily constitute or imply any ownership,
sponsorship, endorsement arrangement or any other relationship between John
Paul Mitchell Systems and anything found at any such linked site, including,
but not limited to, any organization, product, process, service or other
information. Furthermore, your linking to another site is entirely at your own
risk. The views and opinions expressed in any referenced hypertext link do not
necessarily state or reflect those of John Paul Mitchell Systems.
As with the Web site itself, in no event shall John Paul Mitchell Systems, its
parent, affiliates, divisions, and subsidiaries, and their respective officers,
directors, employees, agents, representatives, information providers and
licensors, and their respective heirs and assigns, be liable for any direct,
indirect, incidental, consequential, special, exemplary, punitive or other
damages from your clicking or following any links on the Web site, even if
informed of the possibility of such damages.
8. Information Submitted.
John Paul Mitchell Systems intends to leave each visitor to the Web site with
the decision of whether or not to forward personal or other information to John
Unless expressly agreed in a separate writing signed by an officer of John Paul
Mitchell Systems, any information, data, material or other information you
provide, transmit or post to this Web site or to John Paul Mitchell Systems
(“Submitted Information”) will be considered non-confidential and
non-proprietary. If John Paul Mitchell Systems receives information via this
Web site, the Internet, fax or mail, John Paul Mitchell Systems will treat it as
if it were an authorized transmission, and except as otherwise stated in our
reproduce such information for any purpose whatsoever.
will have no obligations with respect to the Submitted Information. You may not
transmit or post anything to this Web site that is unlawful, threatening,
pornographic, obscene, profane, hateful, racist, libelous, defamatory, or that
would otherwise violate any law.
Certain sections of this Web site may require you to register. If registration
is requested, you agree to provide John Paul Mitchell Systems with accurate,
complete registration information. It is your responsibility to inform John
Paul Mitchell Systems of any changes to that information by accessing the
registration portion of the Web site. Unless otherwise indicated, each
registration is for a single user only. While John Paul Mitchell Systems does
not encourage any other person using the registered sections under your name,
you alone are responsible for preventing such unauthorized use. If you believe
there has been unauthorized use, you must notify John Paul Mitchell Systems
immediately by emailing email@example.com. Notwithstanding this provision, John
Paul Mitchell Systems makes no representations or promises or warranties that
it can or will be able to prevent any unauthorized use of your registration.
submitted information. You agree to indemnify, defend and hold harmless John
Paul Mitchell Systems from any claim, action, demand, loss, or damages
(including attorneys’ fees and costs) arising out of or relating to your
or your violation of any rights of a third party.
10. Participation in Web Site.
John Paul Mitchell Systems may invite you to participate in online surveys or to
give us personal information. Unless otherwise stated, participation is
information collection and disclosure practices. From time to time, John Paul
Mitchell Systems may provide coupons, or run sweepstakes, drawings or other
promotions on the Web site. These promotions are subject to additional terms
and conditions that will be made available at the time of such provision or
competition. Web coupons are limited to one coupon per person, per visit except
for occasional ‘no purchase required’ coupons, which are limited to one free
item per household, per offer. Any attempt to redeem more than one coupon per
offer constitutes fraud unless otherwise agreed in a separate writing signed by
a John Paul Mitchell Systems designated representative. Linking to the Web site
You may provide a hypertext link to this Web site on another Web site with the
written permission of John Paul Mitchell Systems only.
The terms of this Web site and any claims relating to this Web site shall,
except as required under applicable United States federal law, be governed by
the laws of the State of California, without regard to its conflict of law
be filed only in state or federal courts located in or sitting over Los Angeles County, California, and you hereby consent and submit to the personal
jurisdiction of such courts for the purpose of litigating any such action.
12. Entire Agreement.
may link), and constitute the entire agreement with respect to access to and
or unenforceable, then that provision shall be deemed severable from the
remaining provisions, and shall not affect the validity and enforceability of
the remaining provisions.
John Paul Mitchell Systems will determine your compliance with these Terms of
restrictions on your access to all or part of the Web site and may be referred
to appropriate enforcement authorities.
Thank you for taking the time to read our terms and conditions. © 2010 John
Paul Mitchell Systems All rights reserved.