Your Gift With Every Order*FREE Paul Mitchell Color Protect Shampoo (2.5 fl. oz.) helps protect hair from sun damage, prevents color fade + boosts shine.*Exclusively at paulmitchell.com through 5/31/25 at 11:59pm PT or while supplies last. Offer cannot be combined with other promotions. One code use per order.
FREE Paul Mitchell Color Protect Shampoo (2.5 fl. oz.) helps protect hair from sun damage, prevents color fade + boosts shine.
*Exclusively at paulmitchell.com through 5/31/25 at 11:59pm PT or while supplies last. Offer cannot be combined with other promotions. One code use per order.
The Hair Authority
#1 pro styling brand worldwide*
Affordable, luxury hair care
Salon-quality products for every hair type + style
*Kline 2023 Salon Hair Care Global Series, for John Paul Mitchell Systems master brand portfolio which includes Paul Mitchell, based on value sales of products in 32 markets.
Good For Hair. Mindful of the Planet.
Results-driven hair care + stylers
Made with a high percentage of naturally derived ingredients
How can we help you? Browse the topics below to find what you are looking for.
Need additional support? Please use the email form on the Contact Us page for further assistance.
General
I thought John Paul Mitchell Systems products were only sold within the professional beauty salon industry, but I've seen them in drugstores and other mass retail outlets. Are they authorized retailers?
Our products are only guaranteed when purchased within the professional beauty salon industry including professional salons and Paul Mitchell Schools. Our authorized online distributors of John Paul Mitchell Systems products and tools in select U.S. territories include PaulMitchell.com, Ulta.com, JCPenney.com and Amazon.com. Please note: A salon or professional stylist can receive commission on every John Paul Mitchell Systems purchase made through our website.
To find John Paul Mitchell Systems products at a salon or school location near you, click here.
I made a purchase on Ulta.com, JCPenney.com or Amazon.com and need customer service support. Who do I contact?
Please contact the authorized retailer of purchase directly.
Does Paul Mitchell own salons?
No, Paul Mitchell does not own or operate any salons. All salons that carry our products are independently owned and operated.
How do I partner with John Paul Mitchell Systems as an influencer?
How do I get a list of ingredients for one of your products?
To request a list of ingredients for any John Paul Mitchell Systems product, please contact Technical Support at 800.793.8790.
Are any John Paul Mitchell Systems products gluten-free?
Yes, we offer many gluten-free options! When applicable, you will find this information indicated on the details tab of our product pages. To request a complete list of gluten-free products, please contact Technical Support at 800.793.8790.
Do you test your products on animals?
Never have, never will. We're proud to say that none of our products are tested on animals! In fact, we were the first professional beauty company to announce that we don't conduct or endorse animal testing. To learn more about how we take care of our furry friends, click here.
What do I do if the pump or sprayer on my Paul Mitchell product isn't working properly?
If you purchased the product through a Distributor or on PaulMitchell.com, please submit your issue via the Contact Form.
Yes! Paul Mitchell Schools offer a complete range of guest services, all performed by students who are preparing to become professionals in the cosmetology industry. To locate a school in your area, click here.
I went to a Paul Mitchell School and am not happy with my service. Who do I contact?
